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Rob's journey with Natilik began in August 2004 when he joined as a Logistics Coordinator. He later transitioned to the Service Delivery team, where he took care of key clients and advanced to the role of Client Engagement Leader in the UK. In 2015, drawing from over 8 years of client service experience, Rob made a move to the Sales department, eventually reaching the position of Enterprise Account Director. In 2018, Rob relocated to Sydney with his family, overseeing the sales operations for Natilik in the APAC region, ultimately assuming the role of Sales Director for APAC. Rob and his family have now returned to the UK. Rob holds a Bachelor's Degree in Business and a Masters Degree in Logistics & Finance from Bayes Business School, London.

Ian has 30+ years of IT industry experience working across many sectors such as banking, law and service providers. Since 2015 Ian has been a part of the Natilik team, initially building the Network, Security, and Datacentre technology practices before taking responsibility for London Enterprises' operational services. Most recently Ian has moved into the Group Technology Director role focussed upon developing our group wide technology strategy, fostering our amazing technical communities and building and maintaining fantastic vendor and partner relationships.

Katie began her journey with Natilik in 2015, initially as a Project Manager. Her exceptional performance in delivering outstanding projects for key clients, including Capital One, paved the way for her to lead the team for National Enterprise. She has recently moved to the role of UK Professional Services Director. Since leaving education she has spent her career working in the communications sector and has over 15 years' experience in this industry. With plenty of hands-on experience both at Natilik and in her previous roles she provides mentorship to her team and continues to engage on projects as key stakeholder to ensure their success. Katie holds a Prince2 Practitioner and MSP Foundation accreditation.

Leigh has worked in the technology sector for 20+ years, with six years as Natilik's Managing Director of the London Enterprise business, which comprises 35 strategic global clients. During this period, Leigh made significant contributions to the company's growth. Leigh recently took on the role of UK Chief Business Development Officer, spearheading innovative strategies to propel the company's expansion and success. Leigh graduated with a BA (Hons) Business, Media and Film Studies from Southampton University and previously worked at Capita IT services. Leigh has also represented England Deaf Rugby Union team securing 3 international caps.

Originally from Lithuania, Ilona moved to the UK in 2011. She graduated with a bachelor's degree in Business Management, Administration and Finance before joining Natilik in 2015. Initially in the Office Manager role, she followed her passion for Finance moving into the Operations team in 2017 before being promoted this year to Team Leader for cash management.

Paul has been at Natilik for over 8 years, working with, and delivering to, a vast array of Natilik’s strategic clients. Paul’s focus is now on Natilik’s managed services business as a whole, and ultimately achieving a world class experience for Natilik’s clients. A graduate of St Mary’s University College with a BSc (Hons), Paul studied a combination of Business Management and Sports Science.

Since leaving education, Rebecca has spent her career working in the technology sector and has over 10 years’ experience in this industry. In 2022, Rebecca joined Natilik as a Renewals Manager, and thanks to her exceptional performance in delivering renewals for key clients, she now leads the UK team as Recurring Revenue Operations Director. In this role Rebecca helps to shape the future of our company by ensuring the ongoing success of our renewals function. With a wealth of renewals and contract management experience, both at Natilik and in her previous roles, she provides mentorship to her team and continues to safeguard and enhance Natilik’s recurring revenue streams.

Annalise joined Natilik in April 2024. She has worked in a variety of different industries in Sydney, Australia for over 10 years, including but not limited to Financial Services, IT, Not-For-Profit, Property and Manufacturing. A qualified Chartered Accountant, Annalise is the current APAC Finance Controller and is focused on best practices, development of the team and ensuring the APAC business is ready for the next stage of growth.

Ian has been with Natilik since 1999 and worked in a variety of roles including Project / Programme Manager and Professional Services Director. Responsible for delivering day to day service excellence to our clients across Natilik's entire technology portfolio, including our hosted and cloud offerings. Ian works directly with the wider global support organisation, the support engineers aligned to the National team and the Service Delivery team, to manage and develop the support operation to assist Natilik's clients with the business as usual operation of their solutions. Prior to joining Natilik Ian worked for Michelin Tyres on their graduate programme including roles in Customer Services, Management Information and Trunk Road Staff. Ian attended Loughborough University and holds a degree in Civil Engineering.

With over 20 years in the IT industry, Jonathan has a broad range of experience across multiple technical disciplines. During his time at Natilik, Jonathan initially held the role of a Contact Centre Solutions Architect. His expertise and contributions propelled him into the leadership role of heading the National Enterprise Solution Design Team, ensuring that Natilik's team of talented Solution Architects guide our clients through the complex world of IT. He is now our Customer Engagement Solutions Director, where he remains committed to fostering innovation and defining Natilik's strategy and proposition to address the customer experience challenges faced by organisations in the digital era. Before Natilik, Jonathan led client innovation programmes across a number of large UK based organisations, and has built and led software development teams responsible for some of the software that exists in Cisco solutions today.

Mike has worked in the technology industry for over 25 years and has been CEO of Natilik for 10+ years, since leading a management buy-out of the business in 2010. He has led the organisation through a sustained period of year on year organic growth, expanding the business internationally, creating a new brand and diversifying its portfolio of services and solutions. As Managing Director he built the business from a start-up to £8m revenue and then under his tenure as CEO the company has grown domestically and internationally, now employing approximately 300 people with a revenue approaching £100m.

Raeeza graduated in BA (Hons) French and Management from Royal Holloway University before spending a year in the South of France where she became fluent in French. She has had over 16 years experience in various finance roles across the Telecoms and Technology industries; with a large part of her career working at Dixons Carphone. Raeeza has been with Natilik for nearly 3 years and is currently our Senior Financial Controller, leading the management accounts team responsible for the UK and US P&Ls.

Mark has worked in the technology sector for over 20 years and has been the Chief Information Officer at Natilik since 2015. He has led the IT function globally through a period of sustained growth with a focus on Infrastructure, business continuity and certification to ISO27001. Mark is responsible for Natilik’s global Information Technology systems & security and is focused on the systemisation and digital transformation of the business. Mark has a background in communication engineering and prior to Natilik worked at Swiss Engineering company ASEA Brown Boveri (ABB).

Mike has worked in the technology sector for over 25 years and has been the Chief Operating Officer at Natilik since 2010. He is a member of the board and has led the technical and services teams through sustained profitable growth and portfolio diversification. Mike is focused on developing further in-house Natilik solutions adding intellectual property to the company’s offers. Prior to joining the Natilik, Mike graduated with a BA (Hons) Business Studies and worked at IBM Global Services and Cable and Wireless.

Liam joined the Natilik team in October 2022. In addition to his responsibility as Chief Financial Officer, he supports the sales team on large commercial transactions, including legal support and structuring. He also oversees business unit level financial reporting and financial planning. Liam is qualified as both an accountant and corporate treasurer. He spent twelve years at Daisy Group in a number of senior finance roles, including Director of Group Finance and Chief Financial Officer for the IT Partner Services business. Prior to that, he held senior finance positions within the National Nuclear Laboratory and also DSGi.

Rob, Security Solutions Director at Natilik has worked in IT for over 20 years with roles in engineering and pre-sales, delivering as well as designing solutions from VoIP, WAN, networks and security. Since 2022, Rob has led the security proposition for Natilik globally, helping to define Natilik’s GTM strategy, partner offerings and end-to-end security solutions. He is passionate about all things security and enjoys engaging at all levels of the business.

Chris has been with Natilik for 20+ years and now as Operations Director for our Managed Services business he has responsibility for our largest outsource manage service clients. Chris began his career at Natilik as a Support Engineer having graduated with an Engineering degree from University of London. Prior to his current role, Chris was Practice Director for our Contact Centre business and has also led our Design team as CTO for a number of years.

Starting off his journey at Natilik as Principal Architect, Ash is now our Networking Solutions Director. Ash's career is defined by a wealth of knowledge, passion and a deep commitment to technology supporting client's key business outcomes. With almost 20 years’ experience in the industry and various roles in engineering, pre-sales and consulting, Ash has gained extensive expertise across networking, data centre and security technologies. Prior to Natilik, Ash worked as Principal WiFi Consultant at Daisy Group, providing technical leadership for high visibility and complex wireless projects. Ash holds a BSc in Networks & Telecommunications from Sheffield Hallam University, graduating in 2005 and has recently become a dad for the first time!

Richard has worked in various roles during his tenure at Natilik. Starting his journey in 2013 as a technical presales architect before moving in to his first leadership role running the Collaboration practice and now ensuring that Natilik ""delivers against the promise"" in his role as Operations Director for our Commercial business. Richard has a solid background of working with a number of award winning channel partners since graduating in 2001 with a MSc in IT and a BEng in Civil Engineering.

Relocating from New Zealand in 2003, Brad joined the company as an engineer before transitioning into leadership. Brad was recently promoted to MD International where he leads Natilik's fastest growing business unit comprising Americas and Asia Pacific (APAC) business units at 250%. Prior to joining the company, Brad completed a Bachelor of Music (Hons) in Performance Cello at Auckland University and remains a keen musician playing with local orchestras.

James has been working with clients in the technology sector for over 15 years. During this time, he’s designed and delivered many complex solutions across a broad range of industries & verticals. James’ primary focus has been to demystify technology so that clients can achieve meaningful outcomes. James joined Natilik in 2016 in a senior role within Natilik’s Collaboration business, and in 2020 was promoted to Managing Architect, leading the design team within Natilik’s Commercial Business. Three years later, his expertise led him to the role of Collaboration Solutions Director. James holds a BSc from the University of Bristol and has held design and deployment roles across a number of channel and service provider partners.

Starting her Natilik career as a Service Delivery Manager in 2013, Lucy has been responsible for ensuring service excellence for many of our clients over the years. Having developed her Cisco and technical knowledge and with a continued passion for all things service, she went on to lead a team of 10 Natilik Service Delivery Managers before deciding to move to the other side of the world and join our Natilik APAC team in early 2020. In her latest role, Lucy leads the APAC Services Team, which encompasses the Tech Support Team and Project Delivery.

With over 30 years of sales experience and 10+ years at Natilik, Matt has significant experience across multiple areas of technology including networking, security, collaboration and contact centre. Matt leads the National Enterprise Sales Team, leading a talented sales team to provide an amazing experience for existing clients and welcoming new customers into Natilik. Matt has always worked at the leading edge of technology, building teams that deliver significant business outcomes for clients.

In 2021, Erin began her career at Natilik as a Sales Operations Controller. She transitioned to Natilik from an insurance company where she spent seven years, five of which in a leadership role.  In 2023, she was promoted to a Senior position and has taken on the role of a player/coach, promoting best practice and ways of working within both the Sales and Finance functions.

Alkesh has over 15 years of experience in information technology. He originally joined Natilik as a network operations centre team leader in 2016 and was focussed on driving the engineering skillset in Networking and Security. Since 2018, Alkesh has been working as a managed services director, focussed on leading a team of engineers who deliver value to our client base whilst also ensuring innovation and development of our support capabilities across all technology areas. Alkesh holds a BSc (Hons) in Computing and Management from Loughborough University, and has previously worked in a variety of IT related roles in multiple industry sectors, including, legal, finance, professional services, and media.

After graduating with a BSc (Hons) in Computer Network & Design, Gabriela began her professional journey as a Cisco Collaboration Engineer, delving into the world of technology. This experience then allowed her to seamlessly adapt her skills to become an IT Service Delivery Manager. Now, as a Tech Support Director, she leads a dynamic team of NOC engineers, guiding them towards success. Beyond her IT passion, she delves into the fascinating world of psychology, where she is actively pursuing a Master's degree.

Lisa has worked in the technology sector for almost 15 years with significant international business experience. Prior to joining Natilik, Lisa’s work in the luxury retail sector took her to work in the Middle East & Asia before her passion for excellent customer service & client satisfaction moved her into the technology industry alongside a move to Singapore where she lived & worked for 11 years. After a permanent move back to the UK in 2017, Lisa joined Natilik in the Service Delivery team and was quickly promoted to join our leadership team as Commercial Client Success Director. Lisa has now moved to the role of Client Services Director, running our combined efforts across Client Success Management, Service Design, Service Delivery and Service Transition.

Manisha graduated with BSc (Hons) in Computer Networking and started her journey as an IT Support Analyst before moving to Natilik as an IT Support Engineer in 2021. She now leads the internal IT Team as the IT Support Leader to help her team and Natilik strive towards success.

Kimberly is a Chartered Marketer and has over 15 years of experience in marketing and sales. Prior to joining Natilik as the Chief Marketing Officer in 2019, Kimberly worked in a variety of sectors, including technology, retail, manufacturing and professional services. Kimberly holds an MBA from Durham University and is a Fellow of the Chartered Institute of Marketing. She has mentored on Industry organisations, such as the CIM and the University of Cambridge, and is actively involved in in-house mentorships and coaching programmes.

Charlotte worked in the luxury retail sector for almost 10 years before her passion for people led to a career shift into HR. Joining Natilik in the People Team in 2020, she progressed into Leadership in 2022 and now leads the People Services Managers in their pursuit of making Natilik a fantastic place to work.

Paul joined Natilik in 2020 as a Project Manager for a large-scale Contact Center Technology Transformation. Currently, Paul is aligned with the ongoing growth in the Americas and continues to add value to the Americas Leadership Team and International Business. Prior to joining Natilik, Paul spent the last 25 years in IT leadership for a global chemical manufacturer and Project Management for State Government and Education.

Starting off as a founder of Bubakov.net (a community-led ISP) whilst still in his teens, Matyáš built on open source solutions, seeing the potential of community, open source and how network can shape communities and how community can shape the network. He has since designed data centres at Google, core mobile and internet provider networks and now stands as Technology Director at Natilik focusing on Multi-Cloud and DevOps. Alongside this, he co-organises Network Automation Meet-Ups in London, speaking multiple times at HashiConf Global, Cisco Live and DevNet Create in US, Europe and APAC and constantly pushing boundaries and supporting this ever-evolving and exciting industry. He is 2x Cisco Live Distinguished Speaker, Cisco Champion and HashiCorp Ambassador.

Alastair graduated with a first-class BA (Hons) in Technology Management from Oxford Brookes and has worked in the technology industry for the majority of his career. Since the management buy-out in 2010, Alastair has led sales and client business teams before becoming the Managing Director of Natilik’s Mid-Market business in 2018, growing in this market by over 100%. He became Natilik's UK CEO in 2023.

Arjun has held multiple roles across the technology industry over the past seven years, with a focus on project/programme management. Prior to joining Natilik, Arjun was managing programmes across public sector clients including global, multi-architecture deployments. Arjun holds a B.A (Hons) degree in Business Administration with Spanish from the University of Kent, which included a year spent exploring South America.

Gavin has been with Natilik for nearly ten years and is now Professional Services Director for the Collaboration and Customer Engagement team. Prior to this, Gavin was a Programme Manager within the Transition and Project Delivery Teams. Gavin has led Programme and Project Teams in the delivery of solutions across multiple technology areas, but specialising in more recent years in Contact Centre and Collaboration, which has resulted in successful implementations for clients such as Vocalink, Skanska, Greenergy, Coventry Building Society and The AA. A great highlight was transitioning The AA across to Natilik's Contact Centre as a Service and the Natilik Platform. Before Natilik, Gavin had 14 years’ experience in IT across Service Management, Business Analysis and Project Management, where he largely learnt his trade at Anheuser Busch and Logica.

Matt has been with Natilik for 21 years and now as Managing Director for the National Enterprise business he has responsibility for 72 people and £26m of P&L revenue. Prior to this, Matt was the Chief Business Development Officer. The National team now looks after 35 clients, in which Matt has led teams that have won 31 of them over the past 14 years including The AA, Aviva, Capital One, Dyson, JD Sports, Talk Talk, and most recently HomeServe. Prior to joining Natilik, Matt graduated with a 2:1 in Accounting and Finance, including time at business school in Sweden, where he was in the Territorial Army equivalent of University for four years.

Kelly has worked in the technology industry for 20+ years and has been Natilik’s Chief People Officer since 2016. Prior to Kelly’s people role, she spent 18 years in client-facing service delivery roles. Kelly's passion for service excellence was easily transferred to a people role, where creating an amazing place to work is Kelly's number one focus. Natilik has since held a top position in the Great Places To Work awards, with our most prestigious awards in 2019 and 2021 being the number one Best Place to Work in tech.

Since graduating from De Montfort University, obtaining a BA (Hons) in Accounting and Finance, Akil has amassed over 15 years of experience in the Technology industry working in various finance roles. Akil has been with Natilik for over 8 years and is currently our UK Finance Director, responsible for £37m of P&L Revenue and leading Finance and Sales Operations teams.