The experts at Consultants 500 believe that the two main drivers for change in the professional services industry are the changing needs of clients, and the impact of technology.
According to the company, “Technology developments are both a possible threat to the industry, as well as an enabler to reinvent the way business is being done.” So, by reviewing the technology available and by being at the forefront of innovation and technological change, you can ensure that you can take advantage of the benefits and enhanced functionality available to your business.
Automation of routine and simple tasks through the use of artificial intelligence, can help to improve the quality of services that you provide to your clients. By freeing up your skilled teams to concentrate on their specialised subjects, they will have more time to focus on those challenges which are valuable both to the customer and your business. Access to real time data and insights, with the power of machine learning, can help you predict the reason your clients are calling and either redirect these calls or quickly resolve them.
No matter what you are hoping to achieve by harnessing the power of technology, the Natilik Team can help you choose future-proofed solutions that offer real business benefits.
Professional Services Sub-Sectors
The best work comes when you work in collaboration with your clients, utilising their knowledge of their business and market experience, along with your expertise in PR or marketing. This traditionally means travelling to either of your offices and using a whiteboard to brainstorm ideas or write notes. With the latest in collaboration technology you can meet virtually, record meeting notes automatically and even use whiteboard features to handwrite notes, before sharing all of the above with meeting attendees (or those who couldn’t make it!). As well as these benefits, it can save you the time, money, and stress of travel.
Your clients’ needs are changing and in order to remain competitive you need to change with them. Natilik can help you choose technology that gives you the latest business insights and information, no matter where you are or what device you’re working from; ensuring you remain ahead of the pack and the first choice for your services.
Architectural & Engineering Activities
New communications and collaboration technology can give you an edge. For example, tools such as head-mounted, voice activated cameras for site surveys, or use of VR to allow you and your clients to “virtually” review a computer model of the design. These tools can all be connected to video conferencing solutions to allow the benefits to be realised no matter where in the world you and your clients are based.
With the changing nature of the workplace, the role of facilities management (FM) has changed hugely. Many businesses are embracing agile workspaces, new technologies and remote working, and they expect their FM provider to be able to support these changes and to provide more than the traditional services. From ensuring a healthy and safe office environment to utilising IoT devices and FM software to understand how your customers are using their workspaces and optimising the space and ultimately saving costs, the Natilik can ensure you have the infrastructure in place to support your clients.
Solutions for digital transformation
Take advantage of a range of solutions that will help you achieve your goals and drive real business results.
Your infrastructure is the backbone of your business, it’s essential it can support your strategy now and for the future. Industry leading technology gives you the speed, agility, and innovation you need. Ensuring your teams have access to everything they need, wherever they need it.
The workplace is no longer defined by the traditional office. Best-in-class collaboration technology and a strong infrastructure will enable your teams to achieve amazing things from wherever they are, whilst being adaptable and secure. Giving a boost to your productivity and people retention.
Delivering a great experience ensures your customers come back, driving revenue and brand loyalty. By building solutions that give you faster access to data and usable insights, Natilik enables you to deliver exceptional digital journeys and adapt to ever changing customer needs.
As applications become more important to your competitive differentiation, you can leverage insights and analytics from your applications to aid effective decision making and action quick changes. Enabling you to make business critical, cost effective improvements across your whole organisation.
With an ever-expanding threat landscape, you need to ensure your data, network and brand are secure from malicious intent. Natilik’s solutions will implement security at the foundation, across your applications and infrastructure, protecting your people and business from any threat.