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Cloud spend is continuing to increase, but the challenge for many organisations is not simply the level of investment. It is ensuring that investment is delivering the expected value.

In this episode of NatChat Ihab El Ghazzawi from Dell Technologies explores a critical question: Why do AI projects fail? Drawing on years of experience across industries, Ihab shares insights into the common pitfalls organisations face when moving from proof of concept to full-scale deployment.

In a recent NatChat episode with NiCE, we explored how CX leaders are navigating growing pressure as customer expectations rise and AI becomes more embedded in everyday operations.

We put Cisco’s newest device to the test. Here’s what our Collaboration Solutions Director really thinks.