A London headquartered asset management company with 19 offices across Europe, Middle East, North America, and Asia Pacific.
The client has partnered with Natilik for over 5 years and during this time, Natilik has acted as the preferred technology provider for the design and deployment of multiple global projects across security, networking, and collaboration technology stacks.
  • Challenge
  • Solution
  • Outcome

Challenge

The client sought a solution to transform its current network and security infrastructure to a state-of-the-art architecture that ensured a secure and consistent user experience, regardless of whether users were working remotely or from one of its offices.

Its existing setup did not support true hybrid working and failed to deliver the necessary level of security for their employees. The team required a best-of-breed solution that prioritised security, offered adaptability and flexibility for their users, and maintained high end user performance while aligning with its cloud-centric strategy.

  • Enhanced security

    The growth in hybrid working meant that the client’s infrastructure was no longer providing the security the team needed for users logging in from locations on and off the network.

  • Hybrid working

    The client’s traditional MPLS infrastructure wasn’t providing the speed that the team required across its 11 global sites and didn’t align with the businesses migration to cloud.

  • Operational efficiency

    The client needed a cloud-based solution that would provide quick, easy and secure access to applications whenever and wherever users were logging in from.

Solution

The Natilik team designed a cloud-managed Palo Alto Networks Secure Access Service Edge (SASE) solution consisting of Prisma Access to seamlessly connect and secure any user, from any device, accessing any application and Prisma SD-WAN to provide network access and connectivity between the client’s locations.

AI-based Autonomous Digital Experience Management (AI-ADEM) was included in the solution to improve the user experience and offer segment-specific insights with automatic remediation, enabling IT to balance security and usability effectively.

The entire solution is fully supported by Natilik’s 24/7 follow-the-sun global managed service. With both a remote team and a dedicated on-site resource acting as an extension of the client’s team, this service gives the client access to Natilik’s accredited engineers providing the peace of mind that if any issues arise, they will be quickly identified and remediated.

  • Discover

    Natilik held multiple workshops with the client to ensure its current technology challenges were understood, as well as their vision for what they wanted to achieve from not only this project, but from its business evolution and growth in the future.

  • Design

    The Natilik experts designed a solution utilising best-of-breed Palo Alto Networks SASE technology, which included Prisma Access, Prisma SD-WAN as well as AI-ADEM and Enterprise Managed Browser to meet the client’s technical requirements and business drivers.

  • Transition

    A technology-focused project manager, an experienced delivery team, and a service transition manager were brought together to ensure the project’s smooth execution, meeting deadlines, adhering to the budget and scope, and aligning with overall goals and business outcomes.

  • Manage

    The solution is wrapped up with Natilik’s ISO27001-accredited 24x7x365 global managed service, delivered by highly skilled and experienced team with both dedicated on-site and remote resources who act as an extension to the client’s team and free up the its IT team.

Outcome

The client now has a cloud-based, fully secure solution that enables
seamless mobile user connectivity and provides its 900+ users access to data, applications, and services quickly and consistently regardless of their device or location.

Integrating market leading security and networking capabilities into a simple cohesive platform has helped improve operational efficiencies, the client’s IT team can now easily manage, standardise, and automate processes, saving vital time that they can use to focus on other business-critical projects.

Adopting a zero-trust network architecture approach has greatly improved the clients’ overall security posture and reduced the risk of security breaches, protecting the client’s assets, applications, data, and brand.

  • Improved user experience

    The client’s users now benefit from quick, reliable and seamless access to their applications, data and services, no matter the device they are using or whether they are working from the office, at home or on the go.

  • A secure environment

    The client now has standardised security across their entire environment. Enforcing this zero-trust network architecture framework ensures that the client can benefit from enhanced security posture, with users only being able to access the applications they have been authorised and trust being continuously verified.

  • Increased operational efficiency

    The new solution reduces network and security complexity while
    increasing organisational agility. The team now have visibility across their infrastructure, which has enabled them to streamline their reporting and policy management processes, saving them vital time.