The client is the UK’s largest digital automotive marketplace for purchasing and selling new and used cars has partnered with Natilik since 2019.
The client is on a digital transformation journey. As part of this process, it has adopted a cloud-first approach and has subsequently taken the decision to move central services out of its private data centres to the public cloud. To facilitate this, the team needed a cloud-based security environment, built on SASE architecture, that would ensure secure connections to their branches, applications and users.

Challenge

The organisation’s existing solution was made up of traditional MPLS infrastructure as well as an on-premise VPN, which didn’t meet the requirements of their migration to cloud and wasn’t providing the client’s users with a good experience.

A solution was needed that would align with the businesses cloud-based goals, facilitate hybrid working and enable quick, secure connections across 11 global sites to enrich the experience for its users.

  • Journey to cloud

    The client is on a digital transformation journey and needed to meet tight timescales to migrate its security environment to the public cloud ahead of the closure of many of its data centres.

  • Visibility

    The team struggled to have visibility across their security infrastructure making it difficult for them to identify and diagnose user problems when they arise and impacting the end-user experience.

  • Business resiliency

    The client wanted a solution that would reduce the reliance they had on legacy, on-premise technology and provide it with future resiliency for their business.

Solution

As a Palo Alto Networks platinum innovator partner, The client knew that Natilik was best suited to help them on their secure journey to the cloud.

After reviewing the requirements and taking the time to understand the key technical and business drivers behind the project, Natilik designed a Palo Alto Networks SASE solution made up of Palo Alto Networks Prisma Access, Autonomous Digital Experience Management (ADEM), and remote VPN access as well as the refresh of the legacy 3220 on-premise firewalls. SD-WAN was also deployed across the client’s branches to create a full cloud-based SASE architecture.

As one of only eight Palo Alto Networks ASC partners in the UK, Natilik has the in-house skills and accredited engineers to support clients with Palo Alto Networks firewalls, providing enhanced support experiences and faster time to resolution.

  • Discover

    Through a series of meetings and fact finding, the Natilik team gained an in-depth understanding of the technical and business drivers and project requirements.

  • Design

    Natilik designed a cloud solution based on Palo Alto Networks SASE architecture made up of Prisma Access, ADEM, remote VPN and SD-WAN.

  • Transition

    A dedicated team of project engineers and project managers ensured the seamless deployment of the solution, against tight schedules and continuous success criteria review.

  • Manage

    The solution is fully managed by a team of Natilik’s highly accredited security experts, ensuring fast time to resolution and an enhanced customer experience.

Outcome

The move to cloud technology including the transition to cloud-based remote VPN access has greatly improved the resiliency of the business and has created a future-proofed and secure solution. The addition of ADEM provides the team with the visibility they wanted to help quickly identify and remediate any issues, enhancing the experience of their users.

With Natilik supporting the ongoing monitoring and support of their firewalls, the team has more time to focus on the wider project, confident in the knowledge that any threats will be identified and remediated quickly.

  • User experience

    The client now has full visibility across its entire solution enabling the team to be able to quickly and easily identify and remediate any user issues before they heavily impact the experience for its users.

  • Business resilience

    By transitioning to a cloud-based security solution the client has enhanced its business resilience against potential disruptions by having a scalable, future-proofed and centralised solution.

  • Seamless transition

    The team didn’t experience any downtime or disruptions to their service during the migration to the cloud or the transition to the new service and can now enjoy a proactive management experience from the Natilik team.