Natilik has been recognised as the partner that has had the most success in selling and implementing Webex Contact Centre solutions to help customers deliver best-in-class customer experiences – winning Global Customer Experience Partner of the Year at WebexOne. See below for Cisco’s reasoning behind awarding Natilik this prestigious recognition:
“Natilik understands that every client is different, and there is no ‘one size fits all’ approach to technology transformation. That is why they have developed their outsource, partner, supply approach, which is designed to meet the specific needs of customer’s business and depth of our relationship. Be it big or small, complex or straightforward, Natilik aims to build long-term, meaningful relationships with Customers during every interaction.
From a collaboration perspective, Natilik drove a major 6-year contract renewal with significant upsell, which is demonstrating their strength in long-term value creation. They also closed multiple deals with solid multi-year commitments. Their CX expertise, consistent execution and strong customer relationships make them a standout partner.
Natilik deserves this award not only for their strong performance in bookings but also for their great partnership and proactive engagement over the past year. They have demonstrated a genuine commitment by investing time and resources into both technical and sales enablement. Their consistent support, active participation in our events, and initiative in organising customer sessions have significantly strengthened our collaboration. Natilik has gone above and beyond to build a true partnership.”
Read this and more on Cisco’s Webex blog.
“We’re incredibly proud to be recognised as Cisco’s Global Customer Experience Partner of the Year. At Natilik, we believe that exceptional customer experiences start with tailored technology solutions. Our success with Webex Contact Centre reflects our commitment to building deep, long-term partnerships and delivering outcomes that truly matter to our clients.”
Ian Anderson, Field Chief Technology Officer
