75%
of retailers cite integrating new technology with existing systems as their top challenge
Deliver exceptional customer experiences that increases spend and encourages repeat business
In today’s rapidly evolving retail landscape, technology plays a pivotal role in shaping consumer experiences and operational efficiency. However, retailers face significant challenges, including data integration and management, omnichannel integration, and cyber security.
Integrating vast amounts of data from various sources is complex but crucial for consistent customer experiences and accurate demand forecasting. Additionally, consumers expect seamless, personalised experiences across all channels, requiring advanced analytics and real-time data processing. Cyber security and data privacy are also paramount, as retailers are prime targets for cyber attacks, necessitating constant vigilance and robust security infrastructure. Addressing these challenges is essential for enhancing operations, improving customer satisfaction, and maintaining a competitive edge.
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85%
of retailers struggle with providing personalised experiences due to data management issues
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24%
of all cyberattacks are directed at retailers, making them one of the most targeted sectors
Partner with experts to navigate your technology challenges
With the high stakes involved in adopting new technologies, retail businesses must choose a technology provider that delivers best-in-class solutions and support services to match. Finding the right partner is essential for overcoming industry challenges and staying ahead of the competition.
Natilik has extensive experience supporting leading retail brands on their technology journeys. We understand your unique technology needs and provide customised solutions. Some key examples include:
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Omnichannel support
Implementing integrated systems that help retailers provide consistent and seamless customer support across multiple channels to bridge the gap between physical and digital shopping.
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Resilient infrastructure
Flexible and scalable cloud solutions to support growing data and application needs, as well as networks that can enable omnichannel operations and real-time processing.
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Cutting-edge security
Strengthen security posture to protect against the increasing frequency and sophistication of cyber attacks on retailers, helping to protect your brand and customer data.
With Natilik’s expertise, your retail organisation can benefit from a trusted team that understands your industry’s challenges and can ensure your technology investments improve efficiency and help you meet shoppers’ ever-increasing expectations.
Sources:
Total Retail, 2023 Retail Technology Report: An Analysis of Trends, Buying Behaviors, and Future Opportunities
RTTS Technology Challenges for Retailers 2024-2025
Fortinet, Retail Cybersecurity Statistics Not To Be Ignored
Retail & Wholesale Sub-Sectors
Wholesale
As the link between manufacturers and retail outlets, the wholesale distribution sector supports more than 400,000 businesses across the UK, providing them not only with the products they need, but with invaluable advice and expertise. To ensure the vital supply change is working as it should, you need a technology solution that supports your business and works as hard as you do.
Electronics
From household appliances to the latest gadget, you supply your customers with a range of must have products. Many of your customers come to you looking for the latest in innovation, so it is important that the customer experience reflects the right brand image. Whether this is in store, online or through your app. Natilik can provide you with the right tools to ensure you are able to innovate now and in the future.
Clothing
The demands on clothing retailers fluctuate day to day and with the seasons. It is important that you have an infrastructure that can support your business at its busiest, but that can flex so you are not over provisioned during your quieter times. The Natilik team will work with you to provide a solution that is right for your business, no matter the time of year.
Client Stories
Solutions for digital transformation
Take advantage of a range of solutions that will help you achieve your goals and drive real business results.
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Modern Networks
Your network infrastructure is the backbone of your business and is therefore essential it is well positioned to support both your current state and future strategy as your business evolves.
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Collaboration and Modern Work
With the way we work constantly evolving, you need to ensure your teams are empowered with cutting-edge solutions and the unwavering support they need to work together seamlessly, securely, and sustainably.
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Customer Engagement
Delivering a great experience ensures your customers come back, driving revenue and brand loyalty. By building solutions that give you faster access to data and usable insights, Natilik enables you to deliver exceptional digital journeys and adapt to ever changing customer needs.
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Multi-Cloud and
Data CentreWhen looking to achieve application excellence, you need to balance multiple environments to best suit your applications and business outcomes. Natilik's solutions and experience will deliver the maturity and performance you need alongside the simplicity and cost control you desire.
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Cyber
SecurityWith an ever-expanding threat landscape, you need to ensure your data, network and brand are secure from malicious intent. Natilik’s solutions will implement security at the foundation, across your applications and infrastructure, protecting your people and business from any threat.
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