Engaging with the Natilik Service Transition Team ensures your Natilik services are empowering your team’s success, maximising your ROI and delivering against your business goals from day one.

By working closely with your internal teams, your Natilik Service Transition Manager will ensure that all necessary processes are in place facilitating the smoothest possible transition of your desired solution, whether you’re working with the project team, Natilik 24/7 Tech Support or the engineering teams. From sharing knowledge of your existing environment, to putting in place incident and escalation protocol, all bases will be covered and documented to ensure both your operational teams and Natilik support can continue to deliver service excellence from day one.

As well as working with you to onboard existing Natilik services, your dedicated Service Transition Manager will also bring your voice to the table when new services are being created, ensuring that your feedback is heard, and your desired business goals are considered throughout your life-cycle with Natilik.

  • Benefits

Benefits

  • Flexibility

    Work with a partner that understands there is no ‘one size fits all’ approach to Service Transition, ensuring that every service engagement you have with Natilik is mapped back to your desired business goals and outcomes.

  • Transparency

    Natilik will work with you to document all procedures and processes to ensure, should an incident or escalation occur during the life-cycle of your service, you have the information required to reach a quick and successful resolution with the support of the Natilik Manage team.

  • Maximise your ROI

    Ensure that your Natilik manage service is meeting your business goals and objectives from day one, so you can start to realise the best return on your investment as possible.

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